Contact information
On this page:
- Contact point for cross-border health care
- Ministry of Social Affairs and Health
- National Institute for Health and Welfare
- Kela, the Social Insurance Institution of Finland
- Public healthcare
- Private healthcare
- Healthcare authorities and other actors
- Contact points in EU and EEA countries
Contact point for cross-border health care
The contact point distributes information about using health care services in Finland and abroad, the right to medical care in different situations, reimbursement of costs and the European medical prescription. The contact point does not receive or process applications.
Kela, contact point for cross-border health care
P.O. Box 80, FI-00056 KELA
yhteyspiste(at)kela.fi
Ministry of Social Affairs and Health
The Ministry of Social Affairs and Health is part of the Finnish Government. It is in charge of the planning, steering and implementation of social and health policy.
Ministry of Social Affairs and Health (STM)
P.O. Box 33, FI-00023 Government, Finland
Tel. +358 295 16001
kirjaamo(at)stm.fi
www.stm.fi
National Institute for Health and Welfare
The National Institute for Health and Welfare (THL) is a research and development institute which offers information to support decision-making and operations in the health and well-being sector.
National Institute for Health and Welfare (THL)
P.O. Box 30, FI-00271 Helsinki
Tel. +358 295 246 000
kirjaamo(at)thl.fi
www.thl.fi
Kela, the Social Insurance Institution of Finland
Kela manages the basic security of people living in Finland and abroad in different life situations. The social security managed by Kela includes benefits for families with children, health insurance, rehabilitation, basic security for the unemployed, housing allowance, student financial aid and minimum pensions. Kela is also responsible for disability benefits, conscript’s allowance and benefits for immigrants.
Kela, the Social Insurance Institution of Finland
Postal address www.kela.fi/mail-addresses
Tel. www.kela.fi/call-kela
www.kela.fi
Kela’s centre for International Affairs
Kela’s Centre for International Affairs provides service to all customers who move to or from Finland and in other international situations.
www.kela.fi/centre-for-international-affairs
We recommend that you send messages containing sensitive information (e.g. personal identity code) to Kela only through a secure connection. Instructions (in Finnish) for sending secured email can be found on Kela’s website (in Finnish).
Public healthcare
Wellbeing services counties
Social and health services are provided by the wellbeing services counties, the City of Helsinki and the Åland Islands.
Wellbeing services county of South Karelia
Valto Käkelän katu 3, 53130 Lappeenranta
Tel. +358 5 352 000 (exchange)
kirjaamo.hva@ekhva.fi
ekhva.fi
Wellbeing services county of South Ostrobothnia
Hanneksenrinne 7, 60220 Seinäjoki
Tel. +358 6 415 4111 (exchange)
kirjaamo@hyvaep.fi
hyvaep.fi
Wellbeing services county of South Savo
Porrassalmenkatu 35–37, 50100 Mikkeli
Tel. +358 15 411 4100 (exchange)
kirjaamo@etelasavonha.fi
etelasavonha.fi
City of Helsinki
P.O. Box 6000, FI-00099 Helsinki
Tel.+358 9 310 5015 (exchange)
helsinki.kirjaamo@hel.fi
hel.fi
Wellbeing services county of East Uusimaa
Mannerheiminkatu 20 K, 06100 Porvoo
Tel. +358 19 5600 100 (exchange)
kirjaamo@itauusimaa.fi
itauusimaa.fi
Wellbeing services county of Kainuu
P.O. Box 400, 87070 Kainuu
Tel. +358 8 61561 (exchange)
kirjaamo.hyvinvointialue@kainuu.fi
hyvinvointialue.kainuu.fi
Wellbeing services county of Kanta-Häme
Sibeliuksenkatu 2, 13100 Hämeenlinna
omahame@omahame.fi
omahame.fi
Wellbeing services county of Central Ostrobothnia
Mariankatu 16–20, 67200 Kokkola
Tel. +358 6 826 4111 (exchange)
kirjaamo@soite.fi
soite.fi
Wellbeing services county of Central Finland
Hoitajantie 1, 40620 Jyväskylä
Tel. +358 14 269 1811 (exchange)
kirjaamo@hyvaks.fi
hyvaks.fi
Wellbeing services county of Central Uusimaa
P.O. Box 46, FI-05801 Hyvinkää
Tel. +358 19 711 000 (exchange)
kirjaamo.hva@keusote.fi
keusote.fi
Wellbeing services county of Kymenlaakso
Kotkantie 41, 48210 Kotka
Tel. +358 5 220 51 (exchange)
kirjaamo@kymenhva.fi
kymenhva.fi
Wellbeing services county of Lapland
P.O. Box 8041, FI-96101 Rovaniemi
kirjaamo@lapha.fi
lapha.fi
Wellbeing services county of West Uusimaa
P.O Box 33, FI-02033
Tel. +358 29 151 2000 (exchange)
kirjaamo@luvn.fi
luvn.fi
Wellbeing services county of Pirkanmaa
P.O. Box 271, FI-33101 Tampere
Tel. +358 3 311 611 (exchange)
kirjaamo@pirha.fi
pirha.fi
Wellbeing services county of Ostrobothnia
Hietalahdenkatu 2-6, 65130 Vaasa
Tel. +358 6 218 1111 (exchange)
kirjaamo@ovph.fi
pohjanmaanhyvinvointi.fi
Wellbeing services county of North Karelia
Tikkamäentie 16, FI-80210 Joensuu
Tel. +358 13 3300 (exchange)
kirjaamo@siunsote.fi
siunsote.fi
Wellbeing services county of North Ostrobothnia
P.O. Box 10, FI-90029 OYS
Tel. +358 8 669 9500 (exchange)
kirjaamo@pohde.fi
pohde.fi
Wellbeing services county of North Savo
P.O. Box 1711, FI-70211 Kuopio
Tel. +358 17 173 311 (exchange)
kirjaamo@pshyvinvointialue.fi
pshyvinvointialue.fi
Wellbeing services county of Päijät-Häme
Keskussairaalankatu 7, FI-15800 Lahti
Tel. +358 3 819 11 (exchange)
kirjaamo@paijatha.fi
paijatha.fi
Wellbeing services county of Satakunta
Sairaalatie 3, 28500 Pori
Tel. +358 2 627 71 (exchange)
kirjaamo@sata.fi
satakunnanhyvinvointialue.fi
Wellbeing services county of Vantaa and Kerava
P.O. Box 1000, 01301 Vantaa
Tel. +358 9419191 (exchange)
kirjaamo@vakehyva.fi
vakehyva.fi
Wellbeing services county of Southwest Finland
P.O. Box 52, FI-20521 Turku
Tel. +358 2 266 0000 (Turku), +358 2 436 2611 (Naantali), +358 2 772 3111 (other areas)
kirjaamo@varha.fi
varha.fi
Åland
PB 1091, AX-22111 Mariehamn
Tel. +358 18 5355 (exchange)
registrator@ahs.ax
ahs.ax
Accidents and emergency hospitals
In an emergency, always call the emergency number 112.
Åland Islands
Ålands centralsjukhus
Doktorsvägen 1, Mariehamn
Tel. +358 18 535 001 (Emergency room)
+358 18 535117 (exchange)
Ålands centralsjukhus
Espoo
Jorvi Hospital
Turuntie 150, FI-02740 Espoo
Tel. +358 116117 (Medical Helpline 24/7)
+358 9 4711 (exhange)
Jorvi Hospital
Helsinki
Malmi Hospital
Talvelantie 6,
Tel. +358 116117 (Medical Helpline 24/7)
+358 9 4711 (exhange)
Malmi Hospital
Meilahti Hospital
Haartmaninkatu 4, FI-00290 Helsinki
Tel. +358 116117 (Medical Helpline 24/7)
+358 9 4711 (exhange)
Meilahti Hospital
Hyvinkää
Hyvinkää Hospital
Sairaalankatu 1, FI-05850 Hyvinkää
Tel. +358 116117 (Medical Helpline 24/7)
+358 19 45871 (exhange)
Hyvinkää Hospital
Hämeenlinna
Kanta-Häme Central Hospital
Ahvenistontie 20, FI-13530 Hämeenlinna
Tel. +358 116117 8 (Medical Helpline 24/7)
+358 3 6291 (exhange)
Kanta-Häme Central Hospital
Joensuu
North Karelia Central Hospital
Tikkamäentie 16, FI-80210 Joensuu
Tel. +358 116117 (Medical Helpline 24/7)
+358 13 3300 (exhange)
North Karelia Central Hospital
Jyväskylä
Central Finland Hospital Nova
Hoitajantie 3, FI-40620 Jyväskylä
Tel. +358 116117 (Medical Helpline 24/7)
+358 14 269 1811 (exhange)
Central Finland Hospital Nova
Kajaani
Kainuu Central Hospital
Sotkamontie 13, FI-87300 Kajaani
Tel. 116117 +358 116117 (Medical Helpline 24/7)
+358 8 61 561 (exhange)
Kainuu Central Hospital
Kemi
Länsi-Pohja Central Hospital
Kauppakatu 25, FI-94100 Kemi
Tel. +358 40 149 1340 (Medical Helpline 24/7)
+358 16 243 111 (exhange)
Länsi-Pohja Central Hospital
Kokkola
Central Ostrobothnia Central Hospital
Mariankatu 16–20, FI-67200 Kokkola
Tel. +358 116117 (Medical Helpline 24/7)
+358 6 826 4111 (exhange)
Central Ostrobothnia Central Hospital
Kotka
Kymenlaakso Central Hospital
Kotkantie 41, FI-48210 Kotka
Tel. +358 116117 (Medical Helpline 24/7)
+358 5 22 051 (exhange)
Kymenlaakso Central Hospital
Kuopio
Kuopio University Hospital
Puijonlaaksontie 2, FI-70210 Kuopio
Tel. +358 116117 (Medical Helpline 24/7)
+358 17 173 311 (exhange)
Kuopio University Hospital
Lahti
Päijät-Häme Central Hospital
Keskussairaalankatu 7, FI-15850 Lahti
Tel. +358 116117 (Medical Helpline 24/7)
+358 3 81 911 (exhange)
Päijät-Häme Central Hospital
Lappeenranta
South Karelia Central Hospital
Valto Käkelän katu 3, FI-53130 Lappeenranta
Tel. +358 116117 (Medical Helpline 24/7)
+358 5 352 000 (exhange)
South Karelia Central Hospital
Lohja
Lohja Hospital
Sairaalatie 8, FI-08200 Lohja
Tel. +358 116117 (Medical Helpline 24/7)
+358 19 380 11 (exhange)
Lohja Hospital
Mikkeli
Mikkeli Central Hospital
Porrassalmenkatu 35–37, FI-50100 Mikkeli
Tel. +358 116117 (Medical Helpline 24/7)
+358 15 3511 (exhange)
Mikkeli Central Hospital
Oulu
Oulu University Hospital
Kajaanintie 50, FI-90220 Oulu
Tel. +358 116117 (Medical Helpline 24/7)
+358 8 315 2011 (exhange)
Oulu University Hospital
Pori
Satakunta Central Hospital
Sairaalantie 3, FI-28500 Pori
Tel. +358 116117 (Medical Helpline 24/7)
+358 2 62 771 (exhange)
Satakunta Central Hospital
Porvoo
Porvoo Hospital
Sairaalantie 1, FI-06150 Porvoo
Tel. +358 116117 (Medical Helpline 24/7)
+358 19 548 21 (exhange)
Porvoo Hospital
Rovaniemi
Lapland Central Hospital
Ounasrinteentie 22, FI-96101 Rovaniemi
Tel. +358 16 322 4800 (Emergency room)
+358 16 3281 (exchange)
Lapland Central Hospital
Salo
Tyks Salo Hospital
Sairaalantie 9, FI-24130 Salo
Tel. +358 2 313 8800 (Emergency room)
+358 2 314 4000 (exchange)
Tyks Salo Hospital
Savonlinna
Savonlinna Central Hospital
Keskussairaalantie 6, FI-57120 Savonlinna
Tel. +358 116117 (Medical Helpline 24/7)
+358 15 527 2000 (exchange)
Savonlinna Central Hospital
Seinäjoki
Seinäjoki Central Hospital
Koskenalantie 18, FI-60220 Seinäjoki
Tel. +358 116117 (Medical Helpline 24/7)
+358 6 415 4111 (exchange)
Seinäjoki Central Hospital
Tampere
Tampere University Hospital
Teiskontie 35, FI-33521 Tampere
Tel. +358 116117 (Medical Helpline 24/7)
+358 3 311 611 (exchange)
Tampere University Hospital
Tampere University Hospital, Tays Valkeakoski
Salonkatu 24, 37600 Valkeakoski
Tel. +358 116117 (Medical Helpline 24/7)
+358 3 311 614 (exchange)
Turku
Turku University Hospital
Savitehtaankatu 1, FI-20521 Turku
Tel. +358 23138800 (Emergency room)
+358 2 313 0000 (exchange)
Turku University Hospital
Vantaa
Peijas Hospital
Sairaalakatu 1, FI-01400 Vantaa
Tel. +358 116117 (Medical Helpline 24/7)
+358 9 4711 (exchange)
Peijas Hospital
Vaasa
Vaasa Central Hospital
Hietalahdenkatu 2–4, 65130 Vaasa
Tel. +358 62131001 (Emergency room)
+358 6 218 1111 (exchange)
Vaasa Central Hospital
Maternity hospitals
Åland Islands
Ålands centralsjukhus
Doktorsvägen 1, Mariehamn
Tel. +358 018535183 (Maternity ward)
+358 018 5355 (exchange)
Ålands centralsjukhus
Espoo
Espoo hospital
Karvasmäentie 6, Espoo
Tel. +358 9 471 82111 (Maternity ward)
+358 9 4711 (exchange)
Espoo hospital
Helsinki
Naistenklinikka
Haartmaninkatu 2, Helsinki
Tel. +358 9 471 73488 (Maternity ward)
+358 9 4711 (exchange)
Women’s Hospital
Hyvinkää
Hyvinkää Hospital
Sairaalankatu 1, FI-05850 Hyvinkää
Tel. +358 50 427 5328 (Maternity ward)
+358 19 45871 (exchange)
Hyvinkää Hospital
Hämeenlinna
Kanta-Häme Central Hospital
Ahvenistontie 20, 13530 Hämeenlinna
Tel. +358 3 629 2108 (Maternity ward)
+358 3 6291 (exchange)
Kanta-Häme Central Hospital
Joensuu
North Karelia Central Hospital
Tikkamäentie 16, 80210 Joensuu
Tel. +358 13 330 1122 (Maternity ward)
+358 13 3300 (exchange)
North Karelia Central Hospital
Jyväskylä
Central Finland Hospital Nova
Hoitajantie 3, FI-40620 Jyväskylä
Tel. +358 14 269 1204 (Maternity ward)
+358 14 269 1811 (exchange)
Central Finland Hospital Nova
Kajaani
Kainuu Central Hospital
Sotkamontie 13, FI-87300 Kajaani
Tel. +358 40 153 3247 (Maternity ward)
+358 8 61561 (exchange)
Kainuu Central Hospital
Kemi
Länsi-Pohja Central Hospital
Kauppakatu 25, FI-94100 Kemi
Tel. +358 40 484 4946 (Maternity ward)
+358 16 243 111 (exchange)
Länsi-Pohja Central Hospital
Kokkola
Central Ostrobothnia Central Hospital
Mariankatu 16–20, FI-67200 Kokkola
Tel. +358 6 826 4355 (Maternity ward)
+358 6 826 4111 (exchange)
Central Ostrobothnia Central Hospital
Kotka
Kymenlaakso Central Hospital
Kotkantie 41, FI-48210 Kotka
Tel. +358 20 633 6000 (Maternity ward)
+358 5 220 51 (exchange)
Kymenlaakso Central Hospital
Kuopio
Kuopio University Hospital
Kaari Hospital
Puijonlaaksontie 2, FI-70210 Kuopio
Tel. +358 17 172 361 (Maternity ward)
+358 17 173 311 (exchange)
Kuopio University Hospital
Lahti
Päijät-Häme Central Hospital
Keskussairaalankatu 7, FI-15850 Lahti
Tel. +358 3 819 2357 (Maternity ward)
+358 3 819 11 (exchange)
Päijät-Häme Central Hospital
Lappeenranta
South Karelia Central Hospital
Valto Käkelän katu 1, FI-53130 Lappeenranta
Tel. +358 5 352 5262 (Maternity ward)
+358 5 352 000 (exchange)
South Karelia Central Hospital
Mikkeli
Mikkeli Central Hospital
Porrassalmenkatu 35–37, FI-50100 Mikkeli
Tel. +358 44 351 2251 (Maternity ward)
+358 15 3511 (exchange)
Mikkeli Central Hospital
Oulu
Oulu University Hospital
Kajaanintie 50, FI-90220 Oulu
Tel. +358 8 315 3198 (Maternity ward)
+358 8 315 2011 (exchange)
Oulu University Hospital
Pori
Satakunta Central Hospital
Sairaalantie 3, FI-28500 Pori
Tel. +358 2 627 7542 (Maternity ward)
+358 2 627 71 (exchange)
Satakunta Central Hospital
Rovaniemi
Lapland Central Hospital
Ounasrinteentie 22, FI-96101 Rovaniemi
Tel. +358 16 328 4512 (Maternity ward)
+358 16 3281 (exchange)
Lapland Central Hospital
Seinäjoki
Seinäjoki Central Hospital
Hanneksenrinne 7, FI-60220 Seinäjoki
Tel. +358 6 415 4726 (Maternity ward)
+358 6 415 4111 (exchange)
Seinäjoki Central Hospital)
Tampere
Tampere University Hospital
Teiskontie 35, FI-33521 Tampere
Tel. +358 3 311 65942 (Maternity ward)
+358 3 311 611 (exchange)
Tampere University Hospital
Turku
Turku University Hospital
Tyks Lighthouse Hospital, Savitehtaankatu 5, Turku
Tel. +358 2 313 1000 (Maternity ward)
+358 2 313 0000 (exchange)
Turku University Hospital
Vaasa
Vaasa Central Hospital
Hietalahdenkatu 2-4, FI-65130 Vaasa
Tel. +358 6 213 2032 (Maternity ward)
+358 6 218 1111 (exchange)
Vaasa Central Hospital
Rare diseases centers
Helsinki
Helsinki University Hospital
HUS Rare Diseases Center
Health village – Rare diseases
Turku
Turku University Hospital
TYKS Unit for Rare Diseases
Tampere
Tampere University Hospital
TAYS Rare Diseases Center
Kuopio
Kuopio University Hospital
KYS Rare Diseases Center
Oulu
Oulun University Hospital
OYS Rare Diseases Center
Private healthcare
You can search for private service providers with the help of search engines. Type in the medical service you are looking for together with the name of the city where you want to receive treatment.
Healthcare authorities and other actors
The National Supervisory Authority for Welfare and Health, Valvira
Valvira supervises the appropriateness of social and healthcare, issues licences in social and healthcare and offers guidance to the Regional State Administrative Agencies.
The Finnish Medicines Agency, Fimea
Fimea regulates medicines, medical devices, blood and tissue products and biobanks and develops the pharmaceutical sector. Fimea is part of the European medicines regulatory network.
Regional State Administrative Agencies
The Regional State Administrative Agencies guide and supervise providers of social and health services and issue licences for private services in their respective areas.
The Patient Insurance Centre
The Patient Insurance Centre processes all reports of patient injury in health and medical care in Finland, decides whether an injury is a compensable patient injury and pays any possible compensation.
The Social Security Appeal Board
The Social Security Appeal Board processes, for example, appeals against decisions by the Social Insurance Institution of Finland and unemployment funds.
Administrative courts
Administrative courts mainly process appeals against decisions by the State, municipalities and wellbeing services counties.
The Finnish Motor Insurers’ Centre
Ultimately, the Finnish Motor Insurers’ Centre safeguards the rights of a traffic accident victim and takes care of the consequences of neglected payment of the statutory motor insurance premium.
The Finnish Workers’ Compensation Center
The Finnish Workers’ Compensation Center co-ordinates and develops the implementation of the Workers’ Compensation Act within Finland and processes claims in cases of accident and disease that occur in uninsured work.
Contact points in EU and EEA countries
Each EU country has at least one contact point for cross-border health care, which provides information about the health services of the country or region and using the services. Contact points provide information on their website and most of them serve customers also by email.